Website Management, Maintenance and Backup Plans

Overwhelmed by having to handle your business and your website as well? Wish you had a full time 'IT guy' on call, but can't justify the wage bill? We know your pain, and have got your back.

We hear it all to often - our clients come to us with no time or desire to learn how a website runs. Let's face it, you have a business to handle, and understanding the ins and outs of a website can be a huge learning curve. The scary thing about this is without someone keeping a finger on the website's pulse; content uploads are neglected, updates are missed, backups are never done.

We get it, and we're here to help.

We're here to help. We take care of all the irritating back-end requirements of your website, to make sure it keeps doing what it's meant to; engaging your customers, showing off your business and making you money!

WordPress Experts

We work exclusively with WordPress due to it being the world's number one content management system!

Website Security

When we start managing your website, we upgrade the security immediately with our Agency license. Our cover includes features such as Malware scanning, brute force protection, blacklists and dual factor authentication and more!

Scheduled Backups

What happens if the worst happens? Our packages include scheduled, offsite, encrypted backups. If your server crashes or your site IS hacked, we can restore your site within a matter of hours.

Content Uploads

New staff photo that you want on your website? Change in operating hours? New blog post? All our packages include an amount of monthly time that can be used for maintenance and/or content uploads. Plus, customers receive discounts on hourly rates for any job that is over and above. Rest easy with an on call website designer!

Updates and Maintenence

When was the last time the software running your website was updated? Do you know what to do if a plugin developer stops maintaining their plugin - what if it was critical to your site function? Our plans include updates and speed checks to ensure that your website continues to run smoothly. If one stops working, we help you find a replacement and do all the testing and troubleshooting for you!

Performance Monitoring

If your website suddenly went from a 3 second page load to a 10 second page load time, would that impact your business? Odds are it would, in lost business, both new and repeat. Management packages include performance checks to quickly diagnose and rectify performance issues, be it a server problem, a sudden increase in traffic, or simply a plugin conflict.

Website Support

We are always ready to give support when it's needed. Have a question about how to improve your website or interested in trying a new digital marketing technique? Our support plans include both phone and email support!

Link Testing

There's nothing more frustrating to a website visitor than clicking on a link that goes nowhere. Not only do we check your links to ensure they are working as intended, we can also provide you with a customised "404 error page" What's that you ask? It's the page that comes up when the link no longer works to help direct your customer back to the home page. No more scary sounding error page!

Activity Reporting

If your website is already connected to Google, fantastic! We can set up the reports you need to be seeing. If not, we can organise to have your business verified and connected to Google Analytics and provide you with reports to show you how your customers are using your website. This will give you insight in where you may need to spend your marketing dollars to funnel search traffic.

Website Management Plans

Basic

$149 per month
  • Monthly Core Updates
  • Monthly Patch Checking and Updates
  • Monthly Plugin Updates
  • Monthly FULL and Database Cloud Secure Backup
  • Monthly Link Testing
  • Monthly Activity Reporting
  • 1 Hour Included Time
  • Design Modifications - $69 per hour
  • Content & Product Uploads - $49 per hour
  • Unlimited Email Support
  • 9-5 Phone/SMS Support

Standard

$199 per month
  • Weekly Core Updates
  • Weekly Patch Checking and Updates
  • Weekly Plugin Updates
  • Weekly FULL and Database Cloud Secure Backup
  • Monthly Link Testing
  • Monthly Activity Reporting
  • 1 Hour Included Time
  • Design Modifications - $69 per hour
  • Content & Product Uploads - $49 per hour
  • Unlimited Email Support
  • 9-5 Phone/SMS Support

Professional

$299 per month
  • Daily Core Updates
  • Daily Patch Checking and Updates
  • Daily Plugin Updates
  • Daily FULL and Database Cloud Secure Backup
  • Weekly Link Testing
  • Uptime Monitoring
  • Weekly Activity Reporting
  • 2 Hours Included Time
  • Design Modifications - $59 per hour
  • Content & Product Uploads - $49 per hour
  • Unlimited Email Support
  • 9-5 Phone/SMS Support

Extreme

$499 per month
  • Daily Core Updates
  • Daily Patch Checking and Updates
  • Daily Plugin Updates
  • Daily FULL and Database Cloud Secure Backup
  • Weekly Link Testing
  • Uptime Monitoring
  • Daily Activity Reporting
  • 2 Hours Included Time
  • Design Modifications - $49 per hour
  • Content & Product Uploads - $49 per hour
  • Unlimited Email Support
  • 9-5 Phone/SMS Support

What does it all mean?

Check out the headings below for more details on what we offer in our comprehensive maintenance and website management plans.